Privacy Policy

Our Privacy Commitment

At nelasylalivo Financial Planning, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

Information We Collect

We collect information you provide directly to us and information automatically collected when you use our services:

• Contact details (name, email, phone number, address)
• Financial information relevant to our services
• Communication preferences and feedback
• Website usage data and technical information

How We Use Your Information

We use your personal information for the following purposes:

• Providing financial planning services and consultations
• Communicating with you about our services
• Improving our website and service offerings
• Complying with legal and regulatory requirements

Legal Basis for Processing

Under Australian privacy law, we process your personal information based on:

Lawful Basis:: We process your data on the basis of consent and legitimate business interests.

How We Share Information

We may share your information in the following limited circumstances:

• With service providers who assist in delivering our services
• When required by law or regulatory authorities
• With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Privacy Rights

You have the following rights regarding your personal information:

• Access to your personal data and information about how it's processed
• Correction of inaccurate or incomplete personal information
• Deletion of your personal data in certain circumstances
• Restriction of processing in specific situations
• Data portability where technically feasible

Cookies and Tracking

We use cookies and similar technologies to improve your website experience and analyze usage patterns.

For detailed information, please see our Cookie Policy.

Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from children under 18.

18+ only

Policy Updates

We may update this Privacy Policy periodically. Any material changes will be communicated through our website or direct notification where appropriate.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us using the information provided elsewhere on this site.