Terms and Conditions

Service Terms

These Terms and Conditions govern your use of our website and financial planning services provided by nelasylalivo Financial Planning.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

Last updated: September 30, 2025

Definitions

For the purposes of these Terms:

• "Company" or "we": Refers to nelasylalivo Financial Planning and its authorized representatives
• "Services": Financial planning consultations, advice, and related services offered through our platform
• "User" or "you": Any individual or entity accessing or using our website and services
• "Personal Information": Any information that can identify you as an individual

Use of Our Services

Your access and use of our services is subject to the following conditions:

We reserve the right to refuse service or terminate access at our discretion.

Your Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information during consultations
• Use our services only for lawful purposes
• Respect the intellectual property rights of our content
• Maintain the confidentiality of any login credentials
• Notify us promptly of any changes to your contact information

Prohibited Activities

You may not use our services to:

• Violate any applicable laws or regulations
• Impersonate any person or entity
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to our systems
• Use automated systems to access our services without permission

Intellectual Property

All content on our website, including text, graphics, logos, and software, is owned by nelasylalivo Financial Planning or our licensors.

You acknowledge that we retain all rights, title, and interest in our proprietary materials.

You may not copy, modify, distribute, or create derivative works from our content without written permission.

Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information.

By using our services, you consent to the data practices described in our Privacy Policy.

Service Disclaimers

Our services are provided on an "as is" basis with the following disclaimers:

Limitation of Liability

To the maximum extent permitted by law, nelasylalivo Financial Planning shall not be liable for any indirect, incidental, special, or consequential damages.

This includes damages for loss of profits, data, or business interruption arising from your use of our services.

Our total liability for any claim shall not exceed the amount you paid for our services in the preceding 12 months.

Indemnification

You agree to indemnify and hold harmless nelasylalivo Financial Planning from any claims, damages, or expenses arising from your use of our services or violation of these terms.

Dispute Resolution

We are committed to resolving disputes fairly and efficiently:

Termination

Either party may terminate the service relationship at any time with appropriate notice as specified in your service agreement.

Upon termination, your access to our services will cease, and any outstanding obligations will remain in effect.

Governing Law

Australian federal and state laws apply to all matters arising from this website and our services.

These terms are governed by Australian law, and any disputes shall be subject to the exclusive jurisdiction of Australian courts.

Modifications to Terms

We reserve the right to modify these terms at any time. Material changes will be communicated through our website or direct notification.

Your continued use of our services after changes constitutes acceptance of the updated terms.

Severability

If any provision of these terms is found unenforceable, the remaining provisions will continue in full force and effect.

Complete Agreement

These terms, together with our Privacy Policy and any service agreements, constitute the complete agreement between you and nelasylalivo Financial Planning.

Contact Information

For questions about these terms, please contact us using the information provided on our contact page.